Account Deletion For 24-Sju Mobile App

At 24SJU Snabbkop Sverige AB, we prioritize your convenience and security. If you wish to delete your 24-Sju Mobile App account, please follow the steps outlined below.

Steps to Request Account Deletion

    1. Send an email to info@24-sju.se with the subject line: Account Deletion Request.
    2. In the email, include:
      • For accounts created with BankID: Provide the Personnummer associated with the account.
      • For accounts created with Facebook, Apple, or Google Sign-In: Provide the email address associated with the account.
      • Any additional details required for verification.
    3. Submit Your Request
    4. Processing Your Request
      • Upon receiving your request, our team will process the deactivation and deletion of your account.
      • Please allow a standard processing time of up to 30 business days for the request to be completed.
    5. Data Retention Policy
      • While your account will be deleted from our active systems, we may retain certain information for the following purposes:
          • Fraud prevention
          • Resolving technical or operational issues
          • Supporting investigations
          • Complying with applicable legal and regulatory requirements
    6. Confirmation of Deletion
      • Once your account has been deleted, you will receive a confirmation email to notify you that the process has been completed successfully.

Important Notes

    • Account deletion is irreversible. Once your account is deleted, all data associated with it will be permanently removed from active databases and cannot be restored.
    • Some residual information may be retained as per our data retention policy and legal obligations.
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