Account Deletion For 24-Sju Mobile App

At 24SJU Snabbkop Sverige AB, we prioritize your convenience and security. If you wish to delete your 24-Sju Mobile App Account, please follow the steps outlined below.

Steps to Request Account Deletion

1. Send an email to kundsupport@24-sju.se with the subject line: Account Deletion Request.
2. In the email, include:
   • For accounts created with BankID: Provide the Personnummer associated with the account.
   • For accounts created with Facebook, Apple, or Google Sign-In: Provide the email address associated with the account.
   • Any additional details required for verification.
3. Submit Your Request
4. Processing Your Request
   • Upon receiving your request, our team will process the deactivation and deletion of your account.
   • Please allow a standard processing time of up to 30 business days for the request to be completed.
5. Data Retention Policy
   • While your account will be deleted from our active systems, we may retain certain information for the following purposes:
     • Fraud prevention
     • Resolving technical or operational issues
     • Supporting investigations
     • Complying with applicable legal and regulatory requirements
6. Confirmation of Deletion
   • Once your account has been deleted, you will receive a confirmation email to notify you that the process has been completed successfully.

Important Notes

• Account deletion is irreversible. Once your account is deleted, all data associated with it will be permanently removed from active databases and cannot be restored.
• Some residual information may be retained as per our data retention policy and legal obligations.