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Welcome to 24SJU Snabbköp Sverige AB’s Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our services and tell you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below.
24SJU Snabbköp Sverige AB is the controller and responsible for your personal data (collectively referred to as “24SJU”, “we”, “us” or “our” in this privacy policy).
Company Details:
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact:
Data Protection Officer
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date. For material changes, we will provide additional notice through the app or email.
We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We may process the following special categories of data:
Our services are primarily intended for adults (18+) due to age-restricted products. If minors create accounts with parental permission, we:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Purpose: To perform our contract with you
Data Used:
Purpose: To comply with legal requirements
Data Used:
Purpose: For our legitimate business interests
Data Used:
We have conducted legitimate interest assessments for all such processing to ensure your interests don’t override ours.
Purpose: Where you have given explicit consent
Data Used:
You can withdraw consent at any time through app settings or by contacting us.
| Purpose | Categories | Legal Basis |
|---|---|---|
| Account registration | Identity, Contact | Contract |
| Age verification (Swedish residents) | BankID identity data | Legal obligation |
| ID authenticity verification (foreign nationals) | ID documents, extracted data | ID documents, extracted data |
| Process payments | Financial, Transaction | Financial, Transaction |
| Deliver products | Transaction, Technical | Transaction, Technical |
| Customer support | Contact, Communications | Contract / Legitimate interests |
| Marketing (with consent) | Contact, Marketing | Contact, Marketing |
| Service improvement | Usage, Technical | Legitimate interests |
| Security & fraud prevention | All categories | Legitimate interests |
| Legal compliance | Transaction, Financial | Legal obligation |
| Legal obligation | Usage, Technical (anonymized) | Legitimate interests |
We use automated decision-making in limited circumstances:
We will only send you marketing communications if you have opted in. You can opt out at any time by:
Marketing consent is separate from service terms acceptance.
We share your personal data with:
Payment Processing: – Swish (GetSwish AB): Mobile payments – Location: Sweden – Data: Payment information, phone number – Safeguards: EU-based, GDPR compliant
Identity Verification: – BankID (Finansiell ID-Teknik BID AB): Swedish eID – Location: Sweden – Data: Identity verification requests – Safeguards: Swedish regulated service
Cloud Infrastructure: – Amazon Web Services (AWS): Primary hosting – Location: Stockholm, Sweden (eu-north-1) – Data: All service data (encrypted) – Safeguards: EU data center, SOC 2 certified
Social Login Providers (Optional): – Google LLC: Google Sign-In – Location: USA (with EU processing) – Data: Basic profile (name, email) – Safeguards: Standard Contractual Clauses, EU-US Data Privacy Framework
Analytics & Monitoring: – Google Analytics: App analytics – Location: USA – Data: Anonymized usage data – Safeguards: IP anonymization, Standard Contractual Clauses
Government Authorities:
Franchisees/Store Owners:
Security and Legal Claims: We may share your entry and identification data with the specific Franchisee/Store Owner of the store you visit. This is done to ensure store security, investigate incidents (e.g., theft, damage), and allow the Store Owner to establish, exercise, or defend legal claims.
Professional Advisors:
All our data processors are required to:
Your data is primarily stored and processed within the EU/EEA. When we transfer data outside the EU/EEA:
Safeguards Used:
You can request copies of our safeguards by contacting dpo@24-sju.se.
We have implemented appropriate technical and organizational measures to protect your personal data:
Despite our security measures, no system is completely secure. In case of a personal data breach:
We retain personal data based on:
| Data Category | Retention Period | Justification |
|---|---|---|
| Account Information | Active account + 1 year | Service provision, re-activation possibility |
| Identity Verification | Active account or 2 years (whichever is longer) | Regulatory compliance |
| Transaction Records | 7 years from transaction | Swedish Bookkeeping Act (Bokföringslagen) |
| Payment Data | 7 years | Tax regulations, accounting requirements |
| Tax Documents | 5 years | Swedish Tax Agency requirements |
| Store Access Logs | 3 months | Security, incident investigation |
| CCTV Footage | 30 days | Security (if applicable) |
| Customer Support | 3 years from last contact | Legal claims, service improvement |
| Marketing Consent | Until withdrawn | Active consent required |
| App Analytics | 14 months | Google Analytics default |
| Anonymized Data | Indefinite | No longer personal data |
After retention periods expire: 1. Data is flagged for deletion 2. Deletion occurs within 30 days 3. Secure deletion methods used 4. Deletion logged for compliance
Retention periods may be extended for: – Active legal proceedings – Regulatory investigations – Specific legal holds – Your explicit request
Under GDPR, you have the following rights:
What You Can Request: – Confirmation we’re processing your data – Copy of your personal data – Information about processing purposes, categories, recipients – Retention periods – Your rights
How to Request: Email dpo@24-sju.se with “Data Access Request”
What You Can Do: – Correct inaccurate personal data – Complete incomplete data – Update outdated information
How to Request: – Update via app settings – Email dpo@24-sju.se with corrections
When You Can Request Deletion: – Data no longer necessary – You withdraw consent (where consent was the legal basis) – You object to processing – Data was unlawfully processed – Legal obligation requires erasure
Exceptions: – Legal compliance (e.g., tax records) – Legal claims establishment/defense – Public interest/public health
How to Request: – Use account deletion in app – Email kundsupport@24-sju.se
When You Can Restrict: – Contesting accuracy of data – Processing is unlawful but you don’t want erasure – We no longer need data but you need it for legal claims – You’ve objected pending verification
How to Request: Email dpo@24-sju.se specifying restriction requested
What You Can Receive: – Your data in structured, machine-readable format (JSON/CSV) – Direct transfer to another controller (where feasible)
Applies To: – Data you provided – Processing based on consent or contract – Automated processing
How to Request: Email dpo@24-sju.se requesting data export
You Can Object To: – Processing based on legitimate interests – Direct marketing (absolute right) – Processing for research/statistics
How to Object: – Marketing: Unsubscribe links or app settings – Other: Email dpo@24-sju.se
Your Rights: – Not be subject to solely automated decisions with legal/significant effects – Request human intervention – Express your point of view – Contest the decision
Our Automated Decisions: – Age verification (necessary for contract/legal compliance) – Basic fraud detection
How to Request Review: Email dpo@24-sju.se
If you’re not satisfied with our response, you have the right to complain to:
Integritetsskyddsmyndigheten (IMY) Swedish Data Protection Authority
Website: www.imy.se
Email: imy@imy.se
Phone: 08-657 61 00
Address: Box 8114, 104 20 Stockholm
European Data Protection Board
Our mobile app uses:
Our website uses cookies. Full details in our Cookie Policy at www.24-sju.se/cookies
App: Settings > Privacy > Analytics
Website: Cookie banner or www.24-sju.se/cookie-settings
Browser: Use browser settings to block cookies
Data Processed: – Authentication requests – Personnummer verification – Name confirmation
Purpose: Age verification, secure authentication
Legal Basis: Legal obligation (age-restricted products)
Retention: Session data only, not stored Learn More: www.bankid.com/privacy
Card Payments: – Via Loomis Pay (Physical terminal transactions): –
We receive: Last 4 digits, card type, expiry – We don’t receive: Full card number, CVV – PCI-DSS compliant processing
Swish Payments: – Phone number shared with Swish – Transaction reference stored – Real-time payment confirmation
Payment Timing
We process your payment information at the time of purchase. For card payments, authorization occurs at checkout and the amount is captured immediately after authorization. For Swish payments, funds are transferred instantly according to Swish network rules. Where a pre-authorization is required, the final amount is captured immediately once the transaction is completed.
Store Location: – Used to show nearest store – Not tracked continuously – Opt-in only
Legal Basis: Consent Opt-out: App Settings > Privacy > Location
OTC Medicine Purchases: – May indicate health conditions – Enhanced security measures – Limited access (pharmacist-trained staff only) – Not used for profiling – Legal Basis: Explicit consent or substantial public interest
For Social Sign-In Users Without BankID:
Data Processed:
Process:
What We Verify: Document authenticity and legitimacy (confirms ID is issued by authorized foreign government)
What We Do NOT Verify: Age is not verified through this process for foreign nationals
Data Location: All data stays within the EU
AI Service Provider: EU-based service with GDPR-compliant infrastructure
Purpose: Identity confirmation and document authenticity verification for foreign nationals who cannot use BankID
Legal Basis: Contract performance (account creation and identity verification)
Retention: ID documents retained for 2 years or duration of active account (whichever is longer)
Your Rights:
Security Measures:
This policy fully complies with GDPR. Your data is primarily processed within the EU/EEA.
Norway is part of the EEA. Same protections apply as for EU residents.
If accessing our services from outside EU/EEA: – Swedish/EU data protection laws still apply – Data imported to Sweden for processing – You have same rights as EU residents
We implement privacy by design principles:
We conduct DPIAs for: – New processing activities – New technologies – High-risk processing – Changes to existing processing
Personal Data: Information relating to an identified or identifiable person
Processing: Any operation on personal data (collection, storage, use, deletion, etc.)
Controller: Organization determining purposes and means of processing (24SJU)
Processor: Organization processing data on controller’s behalf
Data Subject: Individual whose personal data is processed (you)
DPA: Data Protection Authority (Integritetsskyddsmyndigheten in Sweden)
DPO: Data Protection Officer
GDPR: General Data Protection Regulation (EU) 2016/679
Legal Basis: Legal justification for processing personal data
Special Category Data: Sensitive data requiring extra protection (health, biometric, etc.)
Standard Contractual Clauses (SCCs): EU-approved contracts for international transfers
Personnummer: Swedish personal identity number
BankID: Swedish electronic identification system
Data Protection Officer
24SJU Snabbköp Sverige AB
Integritetsskyddsmyndigheten (IMY)
End of Privacy Policy
This privacy policy was last updated on January 30, 2026. For a PDF version or alternative formats, please contact dpo@24-sju.se.
This Privacy Policy explains what we do with the information we receive about you through our 24SJU Snabbkop Sverige AB Website (https://www.24-sju.se) and Mobile Application
We recommend that you read this statement carefully.
In our processing, we comply with the requirements of the legislation on the protection of personal data. This means, among other things, that:
Effective Date: [25-07-2023]
1. Introduction
Welcome to the 24SJU Snabbkop Sverige AB Website (https://www.24-sju.se) and Mobile Application. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information in compliance with global data protection laws including but not limited to the European Union’s General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws. By accessing and using our Platform, you agree to the terms and conditions of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
2.1. Information from 24SJU Snabbkop Sverige AB Website
When you use the 24SJU Snabbkop Sverige AB Website, we may collect the following types of information:
2.1.1. Geolocation Information: We may request access or permission to track location-based information from your device, either continuously or while you are using our Website, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your browser’s settings.
2.1.2. Newsletter Subscription: If you voluntarily subscribe to our newsletter, we collect your email address to send you updates and promotions.
2.1.3. Information automatically collected: Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
2.2. Information from 24SJU Snabbkop Sverige AB Android and iOS Mobile App
When you use our 24SJU Snabbkop Sverige AB Android and iOS Mobile App, we may collect the following types of information:
2.2.1. User Information: We may collect your name, email address, and personnummer when you sign in with 24SJU Snabbkop Sverige AB .
2.2.2. Social Account Sign-In:
Our platform allows you to sign in using the following social media accounts:
When you choose to sign in via a social account, you will be redirected to the respective platform’s authentication system. To streamline the registration process, we may collect basic information from your social media profile, such as your name, email address, and profile picture. This data is solely used for the purpose of creating and maintaining your account on our platform and enhancing your user experience. We do not have access to your social account passwords or any sensitive information linked to your social media profiles.
2.2.3. Bank ID Sign-In:
Our platform allows you to sign in using Bank ID, a secure electronic identification system provided by a reputable financial institution. When you choose to sign in using Bank ID, you will be redirected to the bank’s authentication system. To facilitate the sign-in process, we may collect basic information provided by the bank’s authentication service, such as your unique identifier. This data is used solely for the purpose of creating and maintaining your account on our platform and enhancing your user experience. We do not have access to your Bank ID credentials, personal identification numbers (PINs), or any sensitive information related to your bank account.
2.2.4. Handling of Payment Information: When you make a payment on our platform, you will be redirected to the secure payment gateway’s system. Rest assured, we do not collect, store, or share any of your sensitive payment information, such as credit card numbers, bank account details, or passwords. The entire payment process is handled by Third Party Payment Gateway, which adheres to the strictest security standards and encryption protocols. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
2.2.5. Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
2.2.6. Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, camera and other features.
2.2.7. Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s).
2.2.8. Store Information: We collect data on the stores you visit, navigate to, and interact with on the app.
2.2.9. Offers and Purchase History: Information related to offers and your purchase history may be collected to personalize your experience.
2.2.10. Age Verification: For 18+ product purchases through the vending machine, we use video streaming to verify your age with your explicit consent.
2.2.11. Call Store Support: We collect data when you initiate calls to store support for assistance.
2.2.12. Information automatically collected: Some information such as your Internet Protocol (IP) address and device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
3. Processing Information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent, including:
3.1. To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
3.2. To process and fulfill your purchase. We may process your information to fulfill your purchases made through the Services.
3.3. To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3.4. To provide and improve the Platform’s services and features.
3.5. To personalize your experience on the Platform.
3.6. To communicate with you regarding our services, promotions, and updates.
3.7. To conduct age verification for 18+ product purchases with your explicit consent.
3.8. To respond to your inquiries and provide customer support.
4. Legal Basis for Processing
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
4.1. If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
4.1.1. Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
4.1.2. Contractual Necessity: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
4.1.3. Legitimate Interests: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
4.1.4. Compliance: We may process your information to comply with legal obligations, such as record-keeping requirements.
4.2. If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
4.2.1. If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
4.2.2. For investigations and fraud detection and prevention.
4.2.3. For business transactions provided certain conditions are met.
4.2.4. If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
4.2.5. For identifying injured, ill, or deceased persons and communicating with next of kin.
4.2.6. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
4.2.7. If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
4.2.8. If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
4.2.9. If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
4.2.10. If the collection is solely for journalistic, artistic, or literary purposes.
4.2.11. If the information is publicly available and is specified by the regulations.
5. Sharing of Information
We may share information in specific situations described in this section and/or with the following:
5.1. Security and Legal Claims: We may share your entry and identification data with the specific Franchisee/Store Owner of the store you visit. This is done to ensure store security, investigate incidents (e.g., theft, damage), and allow the Store Owner to establish, exercise, or defend legal claims.
5.2. Store Owners: To facilitate communication between users and store owners.
5.3. Third-Party Service Providers: To assist us in providing the Platform’s services
5.3.1. Handling of Payment Information: When you make a payment on our platform, you will be redirected to the secure payment gateway’s system. Rest assured, we do not collect, store, or share any of your sensitive payment information, such as credit card numbers, bank account details, or passwords. The entire payment process is handled by Third Party Payment Gateway, which adheres to the strictest security standards and encryption protocols. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.3.2. Social Account Sign-In:
Our platform allows you to sign in using the following social media accounts:
When you choose to sign in via a social account, you will be redirected to the respective platform’s authentication system. We do not have access to your social account passwords or any sensitive information linked to your social media profiles. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.3.3. Bank ID Sign-In: Our platform allows you to sign in using Bank ID, a secure electronic identification system provided by a reputable financial institution. When you choose to sign in using Bank ID, you will be redirected to the bank’s authentication system. We do not have access to your Bank ID credentials, personal identification numbers (PINs), or any sensitive information related to your bank account. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.3.4. Google Maps Platform APIs: Our platform incorporates Google Maps for a seamless and efficient navigation experience. We may collect your geolocation information with your explicit consent to show stores near your location on Google Maps. If you wish to change our access or permissions, you may do so in your browser’s settings. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.4. Legal Requirements: If required by law or in response to a legal process.
5.5. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When sharing personal information with third parties, we will ensure appropriate safeguards are in place to protect your data.
6. Cookies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Check our Cookie Policy for Specific information about how we use such technologies and how you can refuse certain cookies.
7. Social Login
If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our platform allows you to sign in using the following social media accounts:
Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
8. Data request
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, contact us through e-mail: info@24-sju.se.
9. Data Transfers
As part of our operations, we may transfer your personal information to other countries. When we transfer your data to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, including the use of Standard Contractual Clauses or relying on the recipient’s Privacy Shield certification (if applicable).
10. User Rights
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the:
10.1. Right to Access: You have the right to access the personal information we hold about you and receive a copy of it.
10.2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
10.3. Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
10.4. Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
10.5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
10.6. Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us through e-mail: info@24-sju.se. We will respond to your request within one month of receiving it, unless the request is particularly complex or we receive multiple requests, in which case we may extend this period by a further two months.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
10.7. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law,you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us through e-mail: info@24-sju.se.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
10.8. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us through e-mail: info@24-sju.se. You will then be removed from the marketing lists. However, we may still communicate with you to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
10.9. Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can request us through e-mail: kundsupport@24-sju.se
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
10.10. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. Check our cookie policy for specific information about how we use such technologies and how you can refuse certain cookies.
11. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (”DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
12. Privacy Rights for United States Residents
If you are a resident of California, Colorado, Virginia or Connecticut, you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES
|
| B. Protected classification characteristics under state or federal law | Gender and date of birth | NO
|
| C. Commercial information | Transaction information, purchase history, financial details, and payment information | YES
|
| D. Biometric information | Fingerprints and voiceprints | NO
|
| E. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO
|
| F. Geolocation data | Device location | YES
|
| G. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO
|
| H. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO
|
| I. Education Information | Student records and directory information | NO
|
| J. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO
|
| K. Sensitive personal information | Account login information, debit or credit card numbers and social security numbers | YES
|
| L. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES
|
We will use and retain the collected personal information as needed to provide the Services or for:
Sensitive information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Learn about how we use your personal information in the section, ” Processing Information”
More information about our data collection and sharing practices can be found in this privacy policy.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about who we disclose personal information to in the section, ” Sharing of Information”
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be ”selling” of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
12.1. California Residents
California Civil Code Section 1798.83, also known as the ”Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a ”resident” as:
All other individuals are defined as ”non-residents.”
If this definition of ”resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data
12.1.1. Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
12.1.2. Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
12.1.3. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
12.1.4. Right to Limit Use and Disclosure of Sensitive Personal Information
If the business collects any of the following:
You have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services.
Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.
Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.
To exercise your right to limit the use and disclosure of sensitive personal information, Contact us through e-mail: info@24-sju.se .
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
12.1.5. Other privacy rights
To exercise these rights, you can contact us through e-mail: info@24-sju.se or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
12.2. Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
12.2.1. Right to be informed whether or not we are processing your personal data
12.2.2. Right to access your personal data
12.2.3. Right to correct inaccuracies in your personal data
12.2.4. Right to request deletion of your personal data
12.2.5. Right to obtain a copy of the personal data you previously shared with us
12.2.6. Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (”profiling”)
To submit a request to exercise these rights described above, contact us through e-mail: info@24-sju.se.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@24-sju.se . Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
12.3. Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
12.3.1. Right to be informed whether or not we are processing your personal data
12.3.2. Right to access your personal data
12.3.3. Right to correct inaccuracies in your personal data
12.3.4. Right to request deletion of your personal data
12.3.5. Right to obtain a copy of the personal data you previously shared with us
12.3.6. Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that product legal or similarly significant effects (”profiling”)
To submit a request to exercise these rights described above, contact us through e-mail: info@24-sju.se.
If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@24-sju.se . Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
12.4. Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
”Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
”Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. ”Personal data” does not include de-identified data or publicly available information.
”Sale of personal data” means the exchange of personal data for monetary consideration.
If this definition ”consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.
Your rights with respect to your personal data:
12.4.1. Right to be informed whether or not we are processing your personal data
12.4.2. Right to access your personal data
12.4.3. Right to correct inaccuracies in your personal data
12.4.4. Right to request deletion of your personal data
12.4.5. Right to obtain a copy of the personal data you previously shared with us
12.4.6. Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (”profiling”)
Exercise your rights provided under the Virginia VCDPA
You may contact us by e-mail: info@24-sju.se.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at e-mail: info@24-sju.se. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.
13. Data Retention
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
14. Security
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
15. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Platform. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
16. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at :
24SJU Snabbkop Sverige AB
Truve Myran 1
53170 Lidkoping
Sweden
Website: https://www.24-sju.se
E-mail: info@24-sju.se.
Telephone number: +46702052258
By using the 24SJU Snabbkop Sverige AB Website and Mobile App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.








